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The 2023 report gives a detailed analysis of CSP global market dynamics, major trends, vendor landscape, and competitive positioning. It also provides a competitive analysis and ranking of the leading technology vendors, including strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.
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On the Gartner Peer Insights™ platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!
Willingness to recommend
4.4/5 based on 178 reviews as of 15/11/2024
*IDC MarketScape: Worldwide Intelligent Content Services Software 2024 Vendor Assessment, Amy Machado and Holly Muscolino, September 2024, IDC #US51467323.
**IDC MarketScape for Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment, doc #US49988723, November 2023.
About the IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
***The Forrester Wave™: Content Platforms, Q1 2023, The 13 Providers That Matter Most And How They Stack Up, March 23, 2023
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