Join the SER Global Partner Network

Drive business opportunities

We work closely with our partners to ensure that they have everything they need to grow business & deliver ECM Excellence

Targeted approach

We help our partners to address specific market, region & industry needs: We know that only a targeted market strategy works

Practical & effective training

Learn how to get the most out of Doxis through customized and standard partner enablement modules

Growth based on partnership

Are you seeking ways to drive your business growth, improve customer satisfaction, boost revenue opportunities and gain a competitive edge? We know that to accomplish this, you need to not only offer a flexible, cutting-edge information management technology in your portfolio. You also need support, resources & quick, effective training to deliver top results. SER offers this and invites you to join the SER global partner network!

What are the benefits of joining the SER Group partner network?

Partnering with a market leader

Benefit from a partnership with SER as a leading vendor of the ECM market who has been recognized by market analysts Gartner and Forrester Research

Comprehensive onboarding & enablement

We guide you at all stages of the partnership with an elaborate onboarding and enablement process, including dedicated training and regular meetings

Joint market strategy approach

We invest in a deep relationship with a joint market strategy to give you a strong basis for individual (software) developments & project success

Quick & professional support

We believe in a collaborative approach and offer quick, pragmatic & professional support to ensure your success

Access to many practical resources

Our exclusive Partner Portal gives you access to a wide range of resources, enablement offerings, information & insights to boost the success of your marketing, sales & project implementations

Ready-to-go solution templates

We offer cutting-edge, agile ECM platform technology with flexible deployment options and ready-to-go solution templates

Levels of partnership

In our partner network, we generally differentiate between three levels of partnership. Our business partners must meet certain requirements for each level. Regardless of the level of partnership, SER helps its business partners progress to higher levels of partnership and meet certain requirements. Goals and a joint market approach are defined mutually.

Types of business partners

Based on the business model and an agreed go-to-market approach, we differentiate between the following types of business partners to help us respond to different needs and requirements and tailor our partner support.

Software Reseller (SWR)

From qualified leads to independent selling of Doxis without additional project implementation and support.

Value Added Reseller (VAR)

Covers all aspects of selling, implementation and support of Doxis for our joint customers. Doxis is also enhanced by industry and business solutions designed in-house.

Cloud Solution Provider (CSP)

Provides a shared solution on Doxis or implements a dedicated business solution via the cloud.

Global Solution Integrator (GSI)

Delivers global roll-out and advises our enterprise customers across countries and continents. Our GSIs are market leaders and understand how to build high-end solutions based on Doxis.

Original Equipment Manufacturers (OEM)

To define a joint OEM approach we differentiate between white labelling, light integration and full OEM. All levels demand strong commitment and a long-term view from both parties.

Partner enabling

We at SER know that every ECM project requires diverse kinds of expertise and levels of know-how. We provide our partners with quick, pragmatic and professional training.

Training from anywhere

Whether individual or standard training modules, they all include flexible training options: at your site, virtually or at our training facilities – whichever is easiest for you.

Learn from the experts

We show you pro tips and tricks to ensure your Doxis solutions are deployed optimally: from basic set-up to advanced options and special functions to everyday use.

Individual partner training

Customized to your market, region, focus areas, level of expertise and needs, you'll learn in no time at all how to get the most out of your Doxis solutions — and boost your project implementations.

Standard training modules

Our standard training modules are designed to give you a deep overview of the Doxis platform. Learn more about the opportunities to become a Doxis expert in our partner training overview.

Interested in becoming a partner?

Want to learn more about the benefits of joining the SER global partner network? Would you like to know more about our partner enablement and onboarding?

How can we help you?

+49 (0) 30 498582-0

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