Softcat and SER announce strategic partnership to deliver AI-powered content services in UK & Ireland

As the world rapidly evolves and businesses navigate the challenges of the digital age, it has become increasingly crucial for organizations to optimize their operations, enhance productivity, and streamline their content management processes. The partnership brings together SER’s AI-powered Doxis Intelligent Content Automation platform and its suite of solutions for business-critical processes with Softcat’s expert teams, extensive market knowledge and exceptional consultancy services.

Softcat has a deep understanding of their customers' requirements, and is renowned for delivering innovative and reliable solutions to their 12,500+ customers with an impressive 94% satisfaction rate. SER is acclaimed by major analysts and scored highest among all vendors for the strongest current offering in the latest Forrester Wave™: Content Platforms, Q1 2023 with its Intelligent Content Automation platform Doxis.

By combining Softcat's IT expertise and customer-centric approach with SER’s innovative content services platform, the partnership aims to deliver transformative solutions that enhance productivity, reduce costs, and foster innovation for organizations across industries. The joint efforts will focus on enabling customers to accelerate their digital transformation initiatives, achieve AI-powered, seamless content management and automation, and gain a competitive edge in today's fast-paced digital landscape.

Josh Winters, Content Management & Automation Specialist at Softcat commented “I am extremely happy to lead the sales team and drive the remarkable growth we are experiencing in partnership with SER. Together, we are transforming the way businesses handle their digital assets. The collaborative efforts between our companies will lead to substantial expansion, and I am excited to continue leveraging the strengths of SER to further accelerate our sales team's growth and deliver exceptional value to our customers.”

"We are excited to join forces with Softcat, a trusted and respected leader in the IT solutions industry in UK market," said Nabil Ben Abdallah, VP Sales International at SER. "By combining our strengths, we will empower businesses to harness the power of their content, enhance collaboration, and achieve operational excellence."