Magic is in the air: SER Summit 2024 recap

The SER Summit 2024 erupted into Berlin with a bang on June 11-12 at the Grand Hyatt, buzzing with the energy of tech enthusiasts gathered from around the globe, rallied by the clarion call: Intelligent documents, smarter business.

This year’s agenda was a playground for tech aficionados, loaded with sessions on AI-powered document management, deep dives into intelligent content automation (ICA), and inspiring customer stories. It was feast of knowledge, leaving attendees equipped to sharpen their competitive edge, drive innovation, and boost collaboration—all wrapped up in an electric atmosphere that kept the sparks flying.

Next, we heard from Roland Gruijthuijsen of TGW Logistics who showcased the transformative use of Doxis in conjunction with SAP to revolutionize intralogistics solutions. TGW Logistics’ integration facilitated a seamless digital transition, which streamlined the handling of vast quantities of logistics data and optimized warehouse management. Roland highlighted how this innovation not only increased efficiency but also solidified the organization's position as a frontrunner in providing advanced, automated fulfillment centers.

The University of Vienna also had some exciting insights for us, sharing how their organization - the largest German-speaking university with 90,000 students and 10,000 employees - streamlined their development teams and processes with Doxis. Following them, Telekom MMS unveiled how Doxis has transformed the working experience of their leaders and employees by providing digital personnel documents, records and workflows.

But these were just the start of an absolute bevy of fantastic customer presentations that followed throughout the rest of Day 1, like Ishan Markus Hegele and Thomas Nordiek from the City of Bochum presenting how the integration of Doxis has catalyzed modern administrative processes within the city, and Christian Helmes from Wacker Chemie AG who treated us to key insights on how they creates digital twins with AI-driven content automation.

The list of SER partners and customers who presented on Day 1 is huge! Huge thanks to everyone who shared their critical insights.

Kicking off the second day of the SER Summit, Douglas Cardoso, VP of Products, showcased exciting new enhancements to Doxis. He introduced Doxi for Meetings, an integration with Microsoft Teams that simplifies content sharing and record access, and announced the new Doxis Cloud Launchpad, which offers a more user-friendly interface for accessing Doxis services. More significantly, Douglas emphasized the latest AI technologies and innovations in Doxis Business Studio, designed to accelerate time-to-value by automating complex business processes and improving decision-making capabilities. He concluded his talk with a compelling point: “We’ve seen how productive we can become with Doxis, being able to find the right information, at the right time, with just a click.” 

And of course, from SER’s Solution Consulting, Marc Kroll marched to the fore with his exciting presentation on Doxis’ advanced AI capabilities. He shared a dynamic Doxis AI Exploration package that includes learning, experimenting, and implementing SER's AI solutions, facilitated by tools like the Doxis AI Assistant. Marc also highlighted the importance of agile project management and cross-functional teamwork, bringing AI's practical benefits to life through compelling real-world examples. Wrapping up, he said, “View AI as a catalyst for growth and innovation. Be inspired to embrace the transformative potential of this technology.”