Customer Story: Dramatic efficiency gains in commercial loans

Northmarq to save hundreds of hours per year with Doxis

From paralysis to exponential growth

With 900+ employees and an annual transaction volume surpassing $39 billion, Northmarq is a fast-growing leader in financial services specializing in commercial loan servicing. Prior to implementing Doxis, the company faced challenges with their previous document management and workflow system. It was underperforming, causing delays and inefficiencies in document processing, and lacked the scalability needed to keep up with the company's growth. They needed a platform that could handle increasing document volumes and provide a robust framework for future enhancements.

In our case study, you’ll learn

  • How Northmarq successfully migrated 6M documents to our modern ECM platform
  • How Northmarq are saving hundreds of hours and thousands of dollars per year
  • How ECM can streamline workflows from 42 to 19, drastically reducing manual tasks
  • How ECM skyrocketed Northmarq's user satisfaction by 40%

How can we help you?

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