Customer Story: Raiffeisen Bank International, Poland

Raiffeisen Bank International in Poland faced a huge challenge: It wanted to migrate customer documents and data quickly, securely and compliantly from its legacy archive to a new system — but with zero downtime. Importantly, the customer service team could not be impeded by the lack of access to documents. SER made it possible: In just four months, the archive was migrated in the background while operations continued as normal.