Customer Story: Automation – Intelligent Input Management

Automated insurance processes starting with inbound mail

Stuttgarter Lebensversicherung: Automation & Intelligent Input Management

No information? No automation.

At insurance provider Stuttgarter Lebensversicherung (SVL), the customer is the number one priority — hands down. Speed and high quality are a given for SVL. Yet their legacy input management system wasn’t able to support these requirements. It lacked the ability to automate inbound mail processing, which was the basis for the downstream automation of further core processes. Everything changed with Doxis.

In our case study, you’ll learn

How SVL is able to intelligently process inbound mail with Doxis
Why intelligent inbound mail is the basis for the automation of further processes
How work is easier for employees now & they are driving automation
How SLV is able to lower costs and provide customers a better price offering

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