English“We believe that P&C (HR) technology and processes have a fundamental impact on the way we operate and on our ability to deliver meaningful change and experience to our 80k+ employees in 92 countries around the world.” — HR mission of global FMCG company
How a global leader refocuses on what matters: people
HR teams spend up to 14 hours a week on manual tasks, including:
- Searching for documents
- Managing files
- Navigating different storage systems
Imagine what that was like for a global FMCG leader with 15 brands and products in over 180 markets, supported by around 3000 administrators handling daily requests? That adds up to a lot of frustration.
Max Gerrard
My name is Max and I am an experienced software evangelist, solution engineer and customer success leader with a passion for high-quality software and outstanding customer service. I am on a mission to revolutionise the content services platform industry through SER’s leading Intelligent Content Automation solution. I head the Solution Engineering team and help people who use SER products to achieve their business objectives.
My strengths are in creating simple solutions to complex problems for our customers, building and leading teams, and making things happen. I have a broad range of technical knowledge (e.g. in networking, databases, coding, APIs, mobile development environments and user experience) and extensive market experience in the healthcare, gaming, defence, media, retail and financial services sectors.
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