Innovation & Technology

Learn more about the innovation and technology driving enterprise content management today and tomorrow!

What is the Forrester Wave™ and how does it help you?

The analysts at Forrester Research publish Wave reports on a regular basis. But what is the Wave? And how can it help you to create a vendor shortlist? In this blog article, we answer these questions and provide our key takeaways from the 2021 Wave for Content Platforms.

Julia Pedak

Innovation & Technology

Digital process re-engineering: Rethinking the relationship with content

True digital process transformation and its aims – cost-efficiency, compliance, better service, adaptability, etc. – can only succeed if an organization is also able to effectively integrate processes and supporting content, says SER Group CTO Gregor Joeris.

Dr. Gregor Joeris

Innovation & Technology

Overcome the limitations of SharePoint with ECM: Two real-world examples

Many businesses use SharePoint for cross-location team collaboration — and find that it lacks essential functions for a 360° view of information, process mapping, and compliance. We zero in on two real-world examples — contract management and project work — to show how ECM solves these issues.

Innovation & Technology

Milestones in Doxis intelligent information management

Work smarter, not harder with intelligent information management (IIM). The new Doxis services for machine learning and federation are important milestones, enabling cross-system access to information pools, aiding searching and filing, and automatically improving processes.

Bärbel Heuser-Roth

Innovation & Technology

7 information management trends for the new digital workplace of 2021

What are the information management trends of 2021 that will help you to accelerate digitalization in an immediate, pragmatic and sustainable way, but also support your recovery from the challenges of the past year? Here are 7 trends for the new digital workplace of 2021.

Maureen Cueppers

Innovation & Technology

Salesforce & Doxis: Customer service’s dynamic duo

If there’s one thing that every good business knows, it’s to never keep customers waiting. That’s why many companies choose to use CRM systems like Salesforce to help their sales teams respond faster to inquiries. Where Doxis comes in? It enables both the front and back offices to work together seamlessly.

Bärbel Heuser-Roth

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