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Service excellence
across the board

ECM for service providers

ECM for vendors

Become a service star with Doxis.

As the service sector continues to grow unabated, so too does the volume of information that accompanies services and customer projects. With Doxis, you keep track of all this information and stay accountable to your customers at all times. Manage all your documents and processes with Doxis rapidly, flexibly and transparently — from contract generation to supplier management to handover. Doxis protects sensitive customer data in line with the EU GDPR and documents your compliance, enabling you to deliver service excellence to customers at all times.

ECM for service providers

Digital order files

Electronic files bundle all information relating to your orders: inquiries, contracts, tender documents, presentations, emails, deadlines, data from CRM and ERP systems and much more.

Virtual project rooms & integrated apps

Doxis makes collaborating with customers and business partners a cinch: Exchange project documents securely via the Doxis iRoom — or in your integrated portals and apps.

Automated processes

Releases, orders, invoice processing and email archiving are just some of the processes that can be automated with Doxis. And if, say, an order changes, it's no problem to intervene and make adjustments as necessary.

Quality management & documentation

What have customers accepted and released? Have all contract conditions been met? Doxis documents every step and helps you to optimize your quality management.

Get to know Doxis live!

In a live demo or at your place of business.
 

Arrange a Live Demo

These service providers are already working with Doxis

The advantages of Doxis

1

Centrally access all customer, project & order information

2

Transparently manage all orders & projects

3

Directly provide information to customers

4

Protect all customer data in compliance with the EU GDPR

5

Verifiably document quality & compliance

6

Archive documents with retention periods in line with audit requirements

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Tailored solutions for service providers

Providing expert service in real time is a crucial competitive advantage for service providers. Read on to find out which Doxis solutions enable you not only to provide information to customers and business partners quickly and directly, but also improve customer centricity in your processes.

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Digital files that meet your needs

When it comes to your information management, Doxis has many more eFile solutions to choose from — clearly structured and bundled in the right business context.

Project files »

Plans, presentations, handovers: Bundle all information relating to your projects centrally and transparently — even after long project lead times.

Customer files »

Bring together all information relating to customers: inquiries, offers, contracts, emails, CRM data and more. You always have an overview of the entire customer history.

Supplier files »

With Doxis, you bundle all information relating to your suppliers: contracts, orders, invoices, correspondence, delivery deadlines, ERP data and more.

Best practice

An HR services provider with insight

Randstad specializes in deploying temporary and permanent staff across Germany from its 550 locations. How does the service provider match the right candidates to the right companies? With Doxis! Read on to find out how Randstad uses Doxis to efficiently manage its pool of applicants and employees.

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Possible use cases of company-wide digitalization

Contract management »

Document management »

HR management »

Digital invoice processing »

Digital inbound mail »

Audit-proof archiving »

Doxis is available in 13 languages

Multilingualism & Unicode capability make Doxis the ideal ECM platform for global deployment.

Doxis is highly scalable with a multitenant architecture that can be deployed globally and managed centrally. Doxis is available in English, German, Dutch, French, Spanish, Portuguese, Italian, Polish, Russian, Turkish, Chinese, Hungarian and Arabic. This means that with Doxis, international companies can provide their employees all user interfaces and metadata in their local languages.

Best practice

Digital real estate management

DOGEWO21 has 16,000 properties in its portfolio — and all relevant information on every last one. Read on to find out how the property management firm manages its rental contracts and properties transparently and efficiently with Doxis.

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Documented compliance

Stay demonstrably compliant, with Doxis.

With Doxis, you process all customer data in compliance with the EU GDPR, from storage and analysis to transmission and deletion. Doxis documents your conformance with both these and other compliance requirements. The numerous Doxis certifications are testimony to this. The result: You fulfill important customer requirements — in tender processes, for instance.

Discover Doxis!

Cross-location processes and document management, secure collaboration with business partners: Doxis offers a wide range of solutions for your service processes — and for your company-wide digitalization.

A guide to optimizing case, workflow & process management

An in-depth look at how automated and enhanced digital processes can deliver a crucial competitive edge to service providers: with case studies and actionable insights to digitally transform your business processes for long-term agility.

DOWNLOAD NOW

How can we help?

Discover with us how Doxis can help you meet your goals.

Would you like to learn more about document management with Doxis? Schedule your personal live demo of Doxis or arrange for us to visit your company to show you its potential live and up close. We look forward to hearing from you!

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